Delivery Options Overview

At Chambal Shop, we prioritize freshness and promptness in every delivery. We offer a seamless delivery service exclusively in Kota, Rajasthan, ensuring you receive the freshest fruits, vegetables, dairy products, bakery items, oils, winter delicacies, and frozen vegetables right at your doorstep.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Exchange or Return of Goods

At Chambal Shop, we strive to provide the freshest and highest-quality products to our customers in Kota, Rajasthan. To maintain this standard and ensure timely delivery, we follow a strict No Exchange or Return Policy after 3 PM.

  • Before 3 PM:
    If you find any issue with your order, such as damaged or incorrect items, please contact us immediately. We will address your concerns and arrange for an exchange or return as needed.
  • After 3 PM:
    Once deliveries are dispatched, we are unable to accept any exchanges or returns due to logistical reasons.

How to Request an Exchange or Return?

  1. Contact our support team at the earliest, preferably before 3 PM.
  2. Provide details about your order, including the issue you're facing.
  3. Our team will review your request and provide a prompt resolution.

Important Notes

  • Ensure you check your order at the time of delivery for accuracy and quality.
  • We do not entertain exchanges or returns for items that are opened, partially consumed, or mishandled by the customer.

FAQs

What products do you offer at Chambal Shop?

We offer a wide variety of fresh and high-quality products, including:

  • Fresh fruits and vegetables
  • Dairy items
  • Bakery products
  • Cooking oils
  • Winter delicacies
  • Frozen vegetables
Do you deliver to my area in Kota?

Yes, we offer delivery services exclusively within Kota, Rajasthan. All orders placed before 3 PM are delivered the same day between 3 PM and 6 PM.

What are your delivery hours?

Our delivery hours are between 3 PM and 6 PM. Orders placed before 3 PM are guaranteed to be delivered the same day.

How can I place an order with Chambal Shop?

To place an order, simply visit our website, browse our product catalog, and add your desired items to your cart. Once you're ready, proceed to checkout and confirm your order.

Do you accept returns or exchanges?

We do not accept exchanges or returns after 3 PM. If you encounter any issues with your order, please contact us before 3 PM, and we will assist with an exchange or return.

What if I have a problem with my order after 3 PM?

Due to our delivery schedule, we cannot process exchanges or returns after 3 PM. We recommend checking your order at the time of delivery to ensure everything is correct.

How can I contact Chambal Shop?

You can reach our customer support team via email or phone (details available on our Contact page). We’re happy to assist with any questions or concerns you may have.

Are your products fresh and of good quality?

Yes, we guarantee that all our products are fresh and sourced with the highest standards. We are committed to delivering the best quality groceries to your doorstep.

Can I schedule a delivery time?

Currently, we deliver between 3 PM and 6 PM. Unfortunately, we do not offer the option to choose a specific delivery time. However, we ensure your order is delivered within this window on the same day.