Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Welcome to Chambal Shop! By placing an order with us, you agree to the following terms and conditions. Please read them carefully to ensure a smooth and transparent shopping experience.
1. Order Placement
- All orders must be placed through our website or by contacting our customer support team.
- Orders placed before 3 PM are eligible for same-day delivery between 3 PM and 6 PM. Orders placed after 3 PM will be processed the next day.
2. Product Availability
- All products listed on our website are subject to availability. In case a product is unavailable, we will notify you and offer alternatives or a refund.
- While we strive to provide accurate descriptions, images, and prices for all products, there may be occasional discrepancies. We reserve the right to correct any errors on the website.
3. Delivery Policy
- We offer delivery services exclusively within Kota, Rajasthan.
- Delivery is made between 3 PM and 6 PM for orders placed before 3 PM.
- We are not responsible for any delays or issues caused by external factors, such as weather conditions or incorrect address details provided by the customer.
4. Exchange and Return Policy
- Before 3 PM: If you receive a damaged or incorrect item, please contact us immediately for an exchange or return.
- After 3 PM: We do not accept exchanges or returns after 3 PM due to our delivery schedule.
- Products must be returned in their original condition, unopened, and undamaged to be eligible for a return or exchange.
5. Payment
- All payments for orders must be made at the time of purchase via available payment methods.
- We accept cash on delivery (COD) and online payments through secure gateways.
6. Customer Responsibilities
- Customers are responsible for providing accurate delivery details, including the correct address and contact information.
- You must inspect your order at the time of delivery. If there is any issue, contact our customer support team immediately.
7. Pricing and Discounts
- Prices are subject to change without prior notice.
- Any special offers, discounts, or promotions are valid for a limited time and may be subject to specific terms.
8. Privacy Policy
- We value your privacy and are committed to protecting your personal information. For more details, please refer to our Privacy Policy.
9. Limitation of Liability
- Chambal Shop is not liable for any indirect, special, or consequential damages arising from the use of our products or services.
- Our total liability will not exceed the amount paid for the specific product in question.
10. Amendments
- We reserve the right to modify these Terms & Conditions at any time. Any changes will be reflected on this page with the updated date.
By placing an order with Chambal Shop, you agree to abide by these Terms & Conditions. If you have any questions, feel free to contact our customer support team.
